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3-star hotel Check-in 12:00 · Check-out 12:00

Hotel Palass

Discover Hotel Palass in San Lorenzo Tepaltitlán, offering cozy rooms, excellent restaurant dining, free Wi-Fi, and accessible parking. Enjoy a peaceful, affordable stay with friendly service near key attractions in Mexico.

Vialidad José López Portillo 306, San Lorenzo Tepaltitlán, Delegación San Lorenzo Tepaltitlán, 50010 San Lorenzo Tepaltitlán, Méx., Mexico View on map
8.4/10
Very Good Based on 1434 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Air-conditioned
What recent guests emphasize

Comfortable stay with good service and convenient amenities

Visitors highlight the hotel’s cozy rooms, attentive staff, and restaurant quality, while noting some limitations like small elevator size and inconsistent Wi-Fi performance.

Guests often praise

  • Comfortable and clean rooms suitable for restful stays
  • Friendly and helpful staff providing good customer service
  • Restaurant praised for tasty and affordable food, especially breakfast
  • Convenient and secure underground parking available
  • Quiet environment despite proximity to a busy avenue

Worth knowing

  • Wi-Fi quality reported as poor or inconsistent by some guests
  • Elevator is small, which may be inconvenient for some visitors
  • Not pet-friendly and lacks a pool or fitness center
  • Air conditioning available but guests may need to request the remote control
  • Breakfast is paid and not included in the room rate

Best for

  • Travelers seeking a budget-friendly hotel with essential amenities
  • Guests who value good food on-site without high costs
  • Visitors looking for a quiet place to rest near Toluca attractions
  • Those requiring accessible rooms and free parking
  • Individuals or families needing comfortable, average-standard accommodation
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About this property

Welcome to Hotel Palass

Hotel Palass stands as a solid choice for travelers seeking comfort and convenience in San Lorenzo Tepaltitlán, Mexico. With a respectable 4.2 rating, it offers a pleasant stay marked by clean, air-conditioned rooms and attentive service. The hotel’s location on Vialidad José López Portillo provides easy access for visitors focused on sightseeing and recreation, making it a practical base to explore the area.

Guests frequently praise the warm hospitality of the staff, highlighting their kindness and professionalism. The in-house restaurant receives consistent commendation for its flavorful and affordable menu, with dishes like the “Campestre Supremo” breakfast becoming guest favorites. Room service and a cozy bar add layers of comfort that enhance the overall experience.

While the hotel offers free Wi-Fi and underground parking—amenities crucial for modern travelers—some reviews note the Wi-Fi connection as unreliable and mention the elevator’s compact size. These minor inconveniences, however, do not overshadow the hotel’s pleasant and restful ambiance. The quiet interiors, even near a busy avenue, ensure peaceful nights, essential for unwinding after a day of exploration.

Hotel Palass marries functionality with value. It may not boast luxury features like a pool or fitness center, and it does not accommodate pets, but its smoke-free environment and accessibility appeal to a wide range of guests. Especially for families or visitors wanting a straightforward, welcoming stay without elaborate frills, this hotel delivers well.

In essence, Hotel Palass feels like a dependable retreat where comfort meets practicality. The blend of clean rooms, excellent restaurant offerings, and friendly service culminate in an experience worth recommending to travelers navigating the region’s sights and culture. For those prioritizing a quiet, cozy base with attentive staff and tasty local cuisine, Hotel Palass impresses as a thoughtful and mindful choice.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Air-conditioned
Room service
Restaurant
Bar
Smoke-free

Not available at this property

Pool
Pet-friendly
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

F
Fershow Apr 06, 2026
8.0

Cómodo y el servicio de restaurante muy rico. Lo único que no me gustó fue el elevador porque está muy pequeño

CCL
churrumaiz con limonsito Mar 09, 2026
10

Muy buen hotel la verdad ibamos muy inseguros de hospedarnos ahí por qué llevábamos a nuestro niños pero al llegar lo vimos y está muy bien y es un precio súper accesible exelentes habitaciones la atención del personal exelente muy amables la verdad lo súper recomendamos...

EM
Edd Montana Feb 27, 2026
10

¡Hola! El lugar es cómodo y discreto, y muy tranquilo para descansar. Aunque hay al frente una avenida muy transitada, es casi nulo el ruido qué se percibe. No olviden llevar sus propias sandalias.

PO
Paola Orea Feb 01, 2026
10

Nos encantó el sazón del restaurante. Económico y rico. Las habitaciones cumplen con el objetivo de descansar, pidan el control del aire acondicionado.

DA
Delta Aufzuge Jan 30, 2026
10

Definitely recommend this place to stay, very cozy, excellent staff and service, would recommend eating breakfast at their restaurant. ( Order their "Campestre Supremo)

KG
Kevin Guzmán Dec 31, 2025
10

Muy buen servicio, todo limpio y la comida del restaurante es muy buena

1
1Mexikaner Dec 23, 2025
8.0

As their title states, it's a 3 star hotel which is not bad. Had to stay here because I needed a double bed and given the fact that Autohotels don't usually offer that kind of amenity I had to stay here. Somewhat clean and in all around avergae Mexican 3 star hotel with average hotel check in and check out times. Not like your 8 hour scheme at the autohotels. They also have an underground parking which is a plus but at your own risk. Will probably go here again.

AL
Alain Leneveu Dec 22, 2025
8.0

Nice place, good rooms, great parking, very poor WiFi

Location & neighborhood

Where you'll find Hotel Palass

San Lorenzo Tepaltitlán, State of Mexico, Mexico

Based on sightseeing, recreation, and getting around

  • Mexico City International Airport Benito Juárez 1 hr 19 Car
  • Felipe Ángeles International Airport 2 hr 2 Car
  • Lic. Adolfo López Mateos International Airport 25 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in State of Mexico. Distances are rough real-world times, not straight-line.

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